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update : 2023-05-02

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lse say Lexus wants to be seen as cool, which helps explain why the only car in sight at INTERSECT is a sleek high-design hybrid coupe concept only, or why a visit to the bathroom reveals a ceiling dotted with miniature cars.

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How Lexus Is Selling Lexus Without Having To Sell Cars

At INTERSECT BY LEXUS, you can buy a hand-made hat, a cappuccino, even enjoy a nice meal. What you can’t buy: a car. This Tokyo shop and café;;; are part of a new concept launched by Toyota’s luxury brand to its image and capture new customers. We’re not selling our car here. This is the place for our future customers to get the worldview of the Lexus brand. INTERSECT is an innovative marketing strategy, a big departure from the traditional showroom. Lexus wants visitors here to imagine how a Lexus car will change their lifestyle, so they sell high-end products by Japanese , host events with local designers, and serve food and coffee. It’s a play designed to help jumpstart a brand that’s had a bumpy few years. Lexus topped luxury sales in the United States for 11 years but had lost the crown in 2011 when a series of natural disasters disrupted production in Asia. At the same time, the company’s battled the perception in both Japan and the United States that it’s a stodgy, even un-hip choice compared to its European rivals. lse say Lexus wants to be seen as cool, which helps explain why the only car in sight at INTERSECT is a sleek high-design hybrid coupe concept only, or why a visit to the bathroom reveals a ceiling dotted with miniature cars. He hopes visitors here will have a more holistic, even emotional experience, attracting new customers to the brand. But lse admits that marketing alone won’t sell a Lexus. They need to back up the branding with technological innovation and quality cars. It would be very if you only changed your marketing strategies but not your product. Even as they try to gauge the success of this café;;;, Lexus is already planning to open two more sites like this, bringing INTERSECT to both New York and Dubai.